Online Removal Guide

Online Removal Guide

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At the Cyber Civil Rights Initiative, we know how traumatic and distressing it can be to find your intimate images online when you didn’t consent to them being shared. We worked with all of the major social media and tech companies to come up with the following document to provide you with a list of how to report this violation on all of their platforms.

 

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Things to consider before reporting / what you can expect

 

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Make sure that the post in question is against a platform’s policies.

  • Facebook and Instagram restrict nudity, but photos of post-mastectomy scarring and women actively breastfeeding are allowed.
  • Facebook, Instagram, Reddit, Tumblr, Twitter, & Yahoo do not allow nonconsensual porn.
  • Google:
    • On Drive, Google+, and YouTube, sharing sexually explicit content is generally disallowed. On Blogger, nonconsensual porn that is reported will be removed. On Google Play, users can flag inappropriate apps.
    • In search results, the best option is to request removal under Google’s personal information policy. Google may globally remove links to pages where nude or sexually explicit content has been posted without the subject’s consent upon request. In addition, content will be removed if its inclusion in results violates local law. So, material that violates your copyright can be removed. If you’re in Europe, certain URLs that come up in search results for a query of your name can also be requested for local removal.
      • Remember: Even if Google deletes URLs from search results, the material could still be on the hosting webpage.
  • Microsoft
    • On OneDrive, Xbox, and other consumer services where content can be published, Microsoft will remove nonconsensual porn that is reported.
    • In search results, Bing may remove, upon request, links to pages where nude or sexually explicit content has been posted without the subject’s consent. In addition users may have other legal rights, for example if copyright is violated or they are in Europe.
      • Remember that if Bing deletes URLs from search results, the  material could still be on the hosting webpage.

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Document the post in case you want to take further action.

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Facebook

How to report a post

  • Click the photo or video you want to report
  • Hover over the photo and click Options in the bottom right
  • Select Report Photo or Report Video
  • Select I think it shouldn’t be on Facebook
    • Two routes you can go:
      • This is nudity or pornography
        • Click on Submit to Facebook for Review
        • Options are also given to:
          • Message [poster]Has scripted message “Hey [poster], I feel this photo is sexually explicit and should not be on Facebook. Would you please take it down?”
          • Unfriend [poster]
      • This humiliates me or someone I know
        • Submit to Facebook for Review
        • Options are also given to:
          • “Get help from someone you trust”Opens message box with drafted message “Hi, I don’t want this photo on Facebook and I’m not sure how to handle this situation. Can you help?” and attaches blurred out version of image and who posted it.
          • “Unfriend ______”will unfriend the person.

Consider

  • Hiding the post.
  • Blocking the person who posted it.
  • Unfriending the person who posted it.
    • Be Aware: These will keep you from seeing the post, but the poster and others on FB will still be able to see it unless it’s removed.

Helpful Facebook Articles

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Instagram

If you see a post or profile that’s not following Instagram’s Community Guidelines (ex: nudity, spam, self-harm), you can report it.

To report a post:

  1. Tap  (iOS and Windows Phone) or  (Android) below the post
  2. Tap Report Inappropriate
  3. Follow the on-screen instructions

To report a profile:

  1. Tap  (iOS),  (Windows Phone) or  (Android) in the top right of the profile
  2. Tap Report Inappropriate (iOS and Android) or Report for Spam (Windows Phone)
  3. Follow the on-screen instructions

Learn how to report a comment.

When you report something, your information isn’t shared with the person whose post or profile you’re reporting. Keep in mind that the number of times something is reported doesn’t affect whether it’s removed from Instagram.

If you don’t have an Instagram account, you can report someone using this form. If you’re trying to report a post or profile you can’t see, ask a friend who can see the content to report it.

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Twitter

How to report that your private information has been posted:

Reporting a Tweet:

  • Navigate to the offending Tweet.
  • Click the More icon (••• icon on web and iOS; 1 icon on Android).
  • Select Report.
  • Select It’s abusive or harmful.
  • Select Either:
    • Includes an unauthorized photo of me.
      • Give more information about the incident, if you’d like.
    • Includes private information
      • Me or someone I represent/Someone else
        • Give more information if prompted.
  • Follow instructions in confirmation email you receive.

* You can also file a report that someone has posted your private information by going to this page.

What happens when I report a Tweet?

  • The user who posted the content will receive notification that he or she has violated the Twitter rules.
  • This user will not see the name or any information about the person who filed the report against him or her.
  • Reported Tweets and notifications will disappear from your timeline and notifications tab once you refresh the page.
  • Reporting a violating Tweet or account may not always result in an account being permanently suspended. In some instances, an account may first be temporarily locked. The offending content will be hidden from view and the user must delete it if he or she wishes to remain on Twitter’s platform.
  • Visit this page to learn more about reporting a Direct Message or conversation. Please note that once you report a DM or conversation, it will be deleted from your Messages inbox.

What’s the difference between reporting a user and reporting a Tweet?

If an entire account is dedicated to posting unauthorized images of you or if your unauthorized image is an account’s background picture or avatar, then you should report the entire user account. If there is one specific tweet that contains your unauthorized image and/or other abusive content, then you should report at the individual Tweet level.

Helpful Twitter Links:

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Reddit

Step one: reporting the post on reddit

If you have an account:

  • Click the “comments” link under the post.
  • Click “report” under the title.
  • Type in “Involuntary Pornography” as the report reason.
  • Click “submit”.
  • Send the URL of the comments page to contact@reddit.com with the subject “Involuntary Pornography Report”.

If you don’t have an account:

  • Click the “comments” link under the post.
  • Send the URL of the comments page to contact@reddit.com with the subject “Involuntary Pornography Report”.

Step two: requesting removal from the image hosting site

  • Click the title of the photograph, this should take you to the hosting site.
  • Determine the site that the image was uploaded to.
  • Save the URL to the photo on your clipboard.
  • Find the contact page for page removals, and ask for the photo to be removed from their site.
  • Be sure to include the URL that you copied onto your clipboard in the report before you submit it.
  • Some common image-hosting removal request pages are:

 

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Tumblr

There are two ways that you can report offending content to Tumblr. You can flag the post while being logged in on the dashboard OR report the content via Tumblr’s Privacy Violation Form.

  • For logged in users on the dashboard:
    • Click on the ellipses to the left of the reblog icon.
    • Select Flag this Post.
    • Select This violates Tumblr’s Community Guidelines.
    • Select Someone is at risk of harm.
    • Select Privacy violation and answer the remaining questions to give Tumblr all of the information they need to take action.
  • Users reporting content from the blog network can do so via Tumblr’s Privacy Violation Form.
    • Click on Tumblr’s Privacy Violation Form.
    • Click Yes (to “Is it your privacy that’s being violated?”).
    • Click Private images of me have been posted.
    • Provide the information that is requested*.

* A note about this: Tumblr needs proof of your identity to move forward. Don’t be alarmed when they request your photo ID or a photo of you holding a sign to prove that you’re the one filing the report. They have implemented strong security measures to keep this material private.

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Yahoo

Yahoo deeply respects the privacy of our users and takes matters of abuse seriously. We are committed to providing an enjoyable and harassment-free experience on our network, and as part of that commitment, nonconsensual pornography is not tolerated. If confronted with a potential abuse concern, Yahoo provides mechanisms to report matters to our attention. Upon receipt, we are committed to investigating to take appropriate action.

Note: Sometimes, our teams may need to verify that you’re the person involved to investigate fully. As part of this, they may ask for a legible copy of your photo ID (passport, driver’s license, or state issued ID). Rest assured we have measures in place to protect your information.

Flickr

  • Visit the Flickr website on your computer.
  • At the bottom of the page that contains the photo or video, click Report Abuse.
  • Select Intimate content posted without my consent.
  • Enter your email address.
  • In the “What’s the problem?” field, let us know that you appear in an intimate image or video without your consent and any additional details that may assist in our investigation.
  • Enter the word “flickr” in the security field.
  • Click Send.

Groups

  • From the content, click on the downward facing arrow 2
  • Click on the Flag icon flag
    • A menu opens, showing your default email address
  • In the “Reason” field, provide the following:
    • A detailed description of the concern (Noting you appear in an intimate image without your consent)
    • Any additional information or alternate contact details
  • Next to “Report to” select Yahoo
  • Click Report

Answers

  • Mouse over the content and click on the Flag icon flag
  • Select I think this question violates the Terms of Service
  • In “Additional Details” provide the following:
    • A detailed description of the concern (Noting you appear in an intimate image without your consent)
    • Any additional information or alternate contact details
  • Click Report Abuse

Mail

(Note: Yahoo is only able to investigate instances where a Yahoo user appears to be the sending party in the email exchange)

  • Mouse over the Settings menu icon  menu then select Contact Us
  • Select Abuse and Spam > Received Threats and Harassment > and then Email
  • In “Detailed Description of Issue” provide the following:
    • A detailed description of the concern (Noting you appear in an intimate image without your consent)
    • Any additional information or alternate contact details
  • >In “Yahoo ID of person reporting” provide the Yahoo email address for the offender
  • In “Provide the headers of the inappropriate message”, copy and paste the *full* headers (Read more on how to identify full headers)
  • In “Provide the contents of the inappropriate message” paste message details
  • Click Create Request 

Helpful Yahoo Links:

Get help if someone posts intimate content of you without your permission here.

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Google

Google Search Results

Before requesting that a link to an offending photo(s)/video(s) of you in search results be removed by Google, consider the following:

Content will be removed* if

  • It depicts nudity or is otherwise sexually explicit, and
  • You certify that you appear in the content and have not previously consented to its distribution.

or if

  • Its inclusion in search results violates your copyright.

or if

  • You are in Europe and certain URLs that come up in search results for a query of your name are in breach of European privacy law.

* Note: Remember that even if Google deletes specific URLs from search result pages, the webpage hosting the content still exists. Google offers specific information on helping users understand how to contact a site’s webmaster in order to ask that content be removed from a website. This site also offers information on finding webmaster contact information via Whois. Removal of the content from the source is the only way to actually get the content removed from the web.

1. To request removal of nonconsensual porn, click here.

  • Answer a few questions* to load the removal request form.
  • When prompted for what you would like to remove, select A picture of myself.
  • For the form, you will need to provide the some contact information, along with the URL(s) you would like removed, a URL of a Search results page linking to the requested URL(s), and one or more screenshots to help identify the content and verify it is still live when Google reviews the request.

* Note: Google suggests that you first contact the hosting website’s webmaster if possible to request removal of the content at the source.

2.  To report material appearing in search results that may violate your copyright*, click here.

  • Select Yes, I am the copyright owner or am authorized to act on the copyright owner’s behalf.
  • Select Image/Video.
  • Select Yes.
  • Read through the information about copyright ownership and if you still believe you are the copyright owner, follow the link to the reporting form and complete it to the best of your knowledge.

* Note: If you need to register for the copyright to your photo(s)/video(s), visit copyright.gov and click on Register a Copyright. Then follow the instructions.

3.  If you are in Europe, visit this link to make a local search removal request under the data protection law in Europe. Fill out the form to the best of your knowledge.

Drive

Follow these steps to report abuse on a file or Google document:

  • Open the file.
  • Click on the Help menu.
  • Select Report abuse/copyright.
  • Select Nudity.
  • Click Submit Abuse Report.

Blogger

Visit this link and complete the information in the form provided to report that someone has posted nude or sexually explicit images of you without your consent. Then click Submit.

Other Products

On YouTube, Google+, and Google Play, you can flag videos, comments, posts, and apps as possible policy violations. Depending on what kind of device you have, you’ll see an icon (e.g.1, 2, 3, or 4). Click it and click Report Abuse. If prompted, select the appropriate abuse type, usually “Nudity” or “Pornography.” More detailed instructions can be found at the following links:

YouTube: Flagging content OR  Other reporting options

Google+: Report spam, abuse, or inappropriate content

Google Play: Report content issues or violations

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Microsoft

Bing Search Results

There are two ways to get nonconsensual pornography removed from Bing search results. In all cases, you can use our nonconsensual pornography takedown form. Additionally, if a website owner has already taken down the content, and the page is still showing in Bing results, you can use our content removal tool to ask Bing to update our view of the web. More information on how to use the content removal tool for this scenario is below.

Note: You do not need to provide any optional information. 

Content Removal Tool Instructions

There are two cases where you may use this:

  1. Page is no longer available, but still shows up in Bing search results.
    • Enter the URL in the content URL field
    • Select “remove page” as the removal type
  2. Page has been changed to not contain information about you, but Bing still has an older copy of the page showing up in search results.
    • Enter the URL in the content URL field
    • Select “remove outdated cache” as the removal type
    • Enter the outdated text that is no  longer appearing on the current site but still shows up in Bing search

Other Services

Users should use Microsoft’s nonconsensual pornography takedown form.

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